Privacy Policy

Reflective Practice ("we," "us," or "our") operates the Reflective Practice website (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website.

By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect information about you in the following ways:

a. Personal Information

Information that can be used to identify you, such as:

• Name
• Email address
• Account login details (if applicable)
• Any information you voluntarily provide through forms, reflections, or communications

b. Usage and Technical Information

Automatically collected information when you use the Website, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Date and time of access

c. Cookies and Similar Technologies

We may use cookies or similar tracking technologies to:

• Improve website functionality
• Understand how users interact with the Website
• Remember user preferences
• You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Website
• Create and manage user accounts
• Support reflective practice tools and features
• Communicate with you, including responding to inquiries
• Improve our content, services, and user experience
• Monitor and analyse usage trends
• Ensure security and prevent misuse

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate the Website (e.g., hosting, analytics), under confidentiality obligations
• Legal Requirements: If required by law, regulation, or legal process
• Protection of Rights: To protect the rights, safety, or property of Reflective Practice or others

4. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights Under UK GDPR

If you are located in the United Kingdom, you have rights under the UK General Data Protection Regulation (UK GDPR), including the right to:

• Access – Request a copy of the personal data we hold about you
• Rectification – Request correction of inaccurate or incomplete data
• Erasure – Request deletion of your personal data ("right to be forgotten")
• Restriction – Request that we limit how your data is processed
• Data Portability – Request transfer of your data to you or another service provider
• Objection – Object to processing based on legitimate interests or direct marketing
• Withdraw Consent – Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact Us section. We may need to verify your identity before responding.

6. Children’s Privacy

The Website is not intended for children under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

7. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. International Data Transfers

Your personal data may be stored or processed outside the UK, including in countries that may not provide the same level of data protection. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved under UK GDPR.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, you can contact us at:

Email: reflectivepracticeccs@gmail.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

Helpline: 0303 123 1113

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You may wish to consult a legal professional to ensure compliance with UK GDPR and the Data Protection Act 2018.

Last updated: January 2026